Terms and Conditions


All persons using the sauna do so at their own risk. If you have any reservations regarding sauna use, such as medical conditions, underlying health problems, the use of prescription drugs, or pregnancy, it is essential that you consult your GP before making a booking.


  • Alcohol and drugs are not permitted in the sauna. 
  • Children under the age of 16 are not permitted to use the sauna.
  • Any metal jewelry should be removed before entering the sauna to prevent burning.
  • Any glasses or contact lenses should be removed before entering the sauna
  • We strongly recommend you do not use glass or metal drinking vessels in the sauna.


You must not use the sauna if you:

  • suffer from high or low blood pressure or any heart or circulatory disorder;
  • are pregnant; or
  • are prone to dizziness or fainting.


All persons using the sea as a 'cold plunge' do so at their own risk. It is your own responsibility to ensure that you are a capable swimmer and can handle being exposed to the cold temperatures and varying conditions of the sea.


Sauna etiquette must be adhered to at all times. This includes:

  • Sitting on a towel at all times
  • Swimwear must be worn - no nudity permitted in the sauna.
  • Staying in the sauna for no longer than 20 minutes at a time (we recommend 5-15 minute sessions)
  • Gently pouring water onto the sauna stove; drizzle, don't dump water
  • Getting changed within your booked time slot if you'd like to use the changing room


If you are making this booking on behalf of a group, it is your responsibility to make your group aware of the terms and conditions and to practice safe sauna use.


GOODHEAT SAUNA operators reserve the right to refuse entry, cut short, or cancel sessions for any reason that may be deemed a health and safety risk, if there are concerns about risky behavior, or if any of the above rules are not followed. Refunds will not be offered to anyone refused admission.


Card payment of the full session fee will be required to confirm your booking. If for whatever reason you need to reschedule or cancel your booking, please use the links provided within the booking confirmation email to do so.

For bookings cancelled more than 48 hours before the start of your session, GOODHEAT SAUNA will endeavor to refund the full cost of your booking, less the payment processing fees.

For bookings cancelled less than 48 hours but more than 24 hours before your booking, we are able to provide a 50% refund (less payment processing fees).

For bookings cancelled less than 24 hours before the start of your session, we are unable to provide a refund.


I fully acknowledge the terms and conditions set out above, and will act accordingly to keep myself and others safe at all times whilst using the sauna. I acknowledge participation in the Sauna is voluntary, comes with inherent risks, and that I can refuse to participate or quit participating in the Sauna at any time for any reason.